FAQ's

How long does shipping take?

Orders are usually processed within 1-2 business days. Standard shipping takes 5-7 business days. Tracking information will be provided once your order is shipped.

Do you ship internationally?

Currently, we ship within Pakistan. International shipping may be available in the future.

What is your return/exchange policy?

We want you to love your purchase! If you are not satisfied, you can return or exchange items within 14 days of delivery. Products must be unused and in original packaging. Contact us at hello.poptoys@gmail.com.

Are your toys safe for children?

Absolutely! All our toys are carefully selected to meet safety standards and are suitable for children of the recommended age.

Can I cancel my order?

Yes, you can cancel your order within 24 hours of placing it. After that, orders that have already been processed or shipped cannot be canceled.

How can I contact POP Toys for support?

or call us at +92 318 2184238. We’re available every day from 09:00 am – 11:00 pm.